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Vertical Digital Content Gaming Retail Telco TicketingTravel Other

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Digital Content Gaming Retail Telco Ticketing Travel Other

Our KPIs for Merchant Business Empowerment and Risk Management

Next Step

ACI Customer Market Average*

Accept

>98%

73-79%

Deny

1-2%

2-4%

Challenges

-

0-30%

Chargeback

0.20%

0.43%

* 2019 MRC Global Fraud Survey

Our KPIs for Merchant Business Empowerment and Risk Management

Next Step

ACI Customer Market Average*

Accept

>98%

73-79%

Deny

1-2%

2-4%

Challenges

-

0-30%

Chargeback

0.20%

0.43%

* 2019 MRC Global Fraud Survey

Our KPIs for Merchant Business Empowerment and Risk Management

Next Step

ACI Customer Market Average*

Accept

>96%

73-79%

Deny

0-1%

2-4%

Challenges

1-3%

13-20%

Chargeback

0.04%

0.9%

13-month ACI Retail Client Production Results vs. Market Average*

* 2019 MRC Global Fraud Survey

Our KPIs for Merchant Business Empowerment and Risk Management

Next Step

ACI Customer Market Average*

Accept

96%

73-79%

Deny

1-4%

2-4%

Challenges

-

13-20%

Chargeback

0.1%

0.9%

* 2019 MRC Global Fraud Survey

Our KPIs for Merchant Business Empowerment and Risk Management

Next Step

ACI Customer Market Average*

Accept

>96%

75-80%

Deny

0.16%

2%

Challenges

3%

20%

Chargeback

0.03%

0.03%

Challenges – Can be decisioned automatically using automated data authentication capabilities and features.

* 2019 MRC Global Fraud Survey

Our KPIs for Merchant Business Empowerment and Risk Management

Next Step

ACI Customer Market Average*

Accept

>96%

75-80%

Deny

0.16%

2%

Challenges

3%

20%

Chargeback

0.03%

0.03%

Challenges – Can be decisioned automatically using automated data authentication capabilities and features.

* 2019 MRC Global Fraud Survey

Next Step

Digital Content Gaming Retail Telco Ticketing Travel Other

Current
Revenue

Review Rates and Declines

Operational Cost per Manual Order Review (MOR)

Deny Rates and Chargebacks

Revised Revenue, Margin and Costs

ACI Improvement Initiatives – New Revenue

ACI Improvement initiatives – Rate of Acceptance Rule Optimization

ACI Improvement Initiatives – Costs

Uplift With ACI

Current Revenue

Annual Transaction Volume

Average Transaction Value (ATV)

Margin Input

Your Annual Revenue

Your Annual Margin

Next Step

Review Rates and Declines

Input

Operational Cost Per Transaction

Review Rate

%

Review Volume

 

Review Value

 

Reviews Declined Rate

%

Reviews Declined Value

 

Annually

0

 

0

0

 

0

Daily

 

 

0

0

 

0

Back

Next Step

Operational Cost per Manual Order Review (MOR)

 

Review Volume

Average No. of orders worked per agent

Total agent headcount

Loaded cost per headcount

Total cost of MOR

Cost per review worked

Annually

0

0

0

0

0

Daily

0

 

 

0

 

Back

Next Step

Deny Rates and Chargebacks

Input

Deny Rate

Deny Volume

 

Deny Value

 

Chargeback Rate

Chargeback Volume

 

Chargeback Value

 

Annually

 

0

0

 

0

0

Daily

 

0

0

 

0

0

Back

Next Step

Revised Revenue, Margin and Costs

1. Annual Gross Revenue
Current Performance

0

2. Review & Decline & Impact

-0

3. Net Revenue

0

4. Net Margin

0

5. Cost - Transaction & Review

0

6. Cost - Chargeback Impact

0

Profit

0

Back

Next Step

ACI Improvement Initiatives – New Revenue

Input

Foreign Card Acceptance

New Products / Services

Payment Types

International Expansion

Conversion (3DS CVV)

Uplift With ACI

0

0

0

0

0

Margin Uplift with ACI

0

0

0

0

0

Total Revenue Uplift

0

Potential starting revenue with ACI uplift

0

Total Margin Uplift

0

Potential starting Margin with ACI uplift

0

Back

Next Step

ACI Improvement Initiatives – Review and Decline Impact

Input

Rule Performance - Reviews

Reviews Volume

 

Reviews Declines Value

 

Rule Performance - Denies

Deny Volume

 

Deny Value

 

Current

 

0

0

 

0

0

Revenue Improvement with ACI

0

0

 

0

0

Margin Improvement with ACI

 

0

 

 

0

Total Revenue Uplift

0

Total Margin Uplift

0

Back

Next Step

ACI Improvement Initiatives – Costs

Input

Chargeback Reduction

Cost of Manual Review
Team – Reduction in Volume

Annual Transaction Costs

Current

0

0

0

Improvement with ACI

0

0

0

Back

Next Step

Uplift With ACI

1. Annual Gross Revenue
Current Performance

0

2. Review (7%) and Decline (10%)

-0

3. Revenue Improvement Initiatives

 

Net Revenue
Revenue

0

Performance with ACI
 

-0

0

Revenue with ACI

0

Uplift With ACI
 

0

0

Revenue uplift with ACI

0

4. Margin

0

5. Cost - Transaction & Review

0

6. Chargeback Impact (1.5%)

0

Net Profit
Profit

0

0

0

0

Profit with ACI

0

0

0

0

Profit uplift with ACI

0

Back

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